Refund policy
Thank you for shopping with us! We take pride in the quality of our beauty brushes. Please take a moment to read our return policy:
Return Conditions
- Damage Only: We accept returns exclusively for damaged items. If your product arrives damaged, please contact us within 3 days of receiving your order.
Process for Returns
- Contact Us: Email us at eclatbrushuae@gmail.com with your order number and a photo of the damaged item.
- Return Authorization: We will review your request and provide you with instructions for returning the damaged product.
- Refund or Replacement: Once we receive the damaged item, we will process a refund or send a replacement, depending on your preference.
Non-Returnable Items
Due to hygiene and safety reasons, we do not accept returns for products that are not damaged. We appreciate your understanding.
Thank you for choosing Eclat Brush! If you have any questions, please feel free to reach out.